Booking Info

Reservations and Payments

For booking a tour or course please send a request via email or telephone.
info@snowymountain.ca
Ph.250 674 3884 or mobiles: 250-674-7386 or 250-674-7385

Please call or email to inquire about availability. Once the date and trip options have been confirmed a 50% deposit is required to secure your reservation. The remaining balance is required by September 30. For bookings after Sept 30 full payment is due at the time of booking.

PAYMENTS

We accept certified cheques, money orders and Canadian EMT’s. Our preferred method of payment is the e-transfer service through online banking. Please use info@snowymountain.ca for Email Money Transfers.

Snowy Mountain Alpine Tours
1180 Barber Rd
Clearwater BC V0E 1N1

CANCELLATIONs AND REFUNDs

Snowy Mountain Alpine Tours doesn’t provide refunds for trip cancellations. This includes, but is not limited to; inability to enter the country, travel complications, sickness/injury/family illness and poor weather or snow conditions.  We strongly recommend you purchase trip cancellation insurance when you place a booking with us.

*We may allow you to re-book your trip for another date of the same season if there is availability. Alternatively you can sell your trip to another group or person at the same purchase price for the same season or the next season if cancelled by December 1st.
2015/2016
*Consideration for re-booking a paid week for a consecutive season at the same cost will be on a case by case basis.

If you choose to leave early there is no refund for the un-used days. *There are no refunds on deposits and in the consideration of a refund a $200 per person administration fee is non-refundable.

Poor Weather and or Snow Conditions

No refunds or ski credits will be given for delays or trip cancellations due to bad weather. For guests who may have to stay an extra night at the lodge there will be no extra charge. For guests who are staging to go into the lodge you need to have a contingency plan in place. As is typical of other operations the staging area is un-sheltered but it is only 1.0 km from the community of Blue River. Ground access provides groups accessibility in terrible weather.

Trip Insurance, Medical Emergency and Evacuation

We highly recommend that you purchase trip cancellation insurance for all modes of transportation and your lodge booking.

In the event of an accident where evacuation is necessary, payment of any rescue or evacuation costs will be the sole responsibility of the injured party.  As emergency evacuations are generally made by helicopter, the costs can be considerable.  We strongly recommend that you consider purchasing Hospitalization and Medical Evacuation insurance (including air evacuation) for your trip (see Trip Insurance). All guests should review their personal health insurance plan to ensure air evacuation/ambulance is included. This kind of insurance is not commonly covered by Canadian or US Health Care programs.

If you require additional insurance we recommend contacting www.travelguard.ca
or
Lifestyle Financial Services at 250.542.8577, or by email at info@lsfs.ca.

Minors

Minors (under the age of 19 years) are welcome at Snowy Mountain Lodge.  All minors must be accompanied at all times by a parent or adult charged with their care.

Pets

Snowy Mountain Lodge does not allow pets.

WAIVERs

Each guest must sign a waiver to participate in any Snowy Mountain trip. A booking deposit confirms that you agree to sign the waiver. Our waiver is industry standard and a legal document meant to ensure that you are understand and accept the risks and hazards associated with your Snowy Mountain course, trip or tour. Please read the waiver carefully. Download waiver (.pdf)

You do not need to print, sign or send a copy to us as we will have them available for signing and we will witness them when you arrive for your trip or course.